We contact you using the phone number on your account. Please be sure the number you provide can receive text messages.
Phone numbers are used to verify logins, make wallet withdrawals, and invest on our site. For users who do not have cell phones to text, we recommend using a free texting service, such as Google Voice, to receive texts.
If you have added your phone number to your account and are still having issues, please check to make sure it is written correctly. Should you have any further issues, please contact our team at help@netcapital.com.