---
title: How do I contact someone for support?
description: If you need help, please reach out to our dedicated investor support team! We'll be here to help.
---

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1. [Netcapital Help Center](https://faq.netcapital.com/?hsLang=en)
2. [Troubleshooting](https://faq.netcapital.com/troubleshooting?hsLang=en)
3. [Common Issues](https://faq.netcapital.com/troubleshooting?hsLang=en#common-issues)

# How do I contact someone for support?

## If you need help, please reach out to our dedicated investor support team! We'll be here to help.

If you are in need of assistance with your account or making any investment commitment, please reach out to our investor support team by emailing help@netcapital.com or calling +1 (617) 231-9270, Monday through Friday during business hours. Please be sure to include your question or a description of the issue you are facing. 

- [Getting Started](https://faq.netcapital.com/getting-started?hsLang=en#main-content)

    - [Netcapital Basics](https://faq.netcapital.com/getting-started?hsLang=en#netcapital-basics)
    - [Private Investing](https://faq.netcapital.com/getting-started?hsLang=en#private-investing)
    - [Funding Rounds](https://faq.netcapital.com/getting-started?hsLang=en#funding-rounds)
- [Accounts](https://faq.netcapital.com/accounts?hsLang=en#main-content)

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- [Private Investing](https://faq.netcapital.com/private-investing?hsLang=en#main-content)

    - [Making Investments](https://faq.netcapital.com/private-investing?hsLang=en#making-investments)
    - [Payment Options](https://faq.netcapital.com/private-investing?hsLang=en#payment-options)
    - [After Investing](https://faq.netcapital.com/private-investing?hsLang=en#after-investing)
- [Payments](https://faq.netcapital.com/payments?hsLang=en#main-content)

    - [Payment Status](https://faq.netcapital.com/payments?hsLang=en#payment-status)
    - [Payment Methods](https://faq.netcapital.com/payments?hsLang=en#payment-methods)
- [Troubleshooting](https://faq.netcapital.com/troubleshooting?hsLang=en#main-content)

    - [Common Issues](https://faq.netcapital.com/troubleshooting?hsLang=en#common-issues)
- [Glossary](https://faq.netcapital.com/glossary?hsLang=en)

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