Our payment processor charges a convenience fee for running your card payment. This fee goes to our credit card processor and is non-refundable.
Netcapital’s credit card payment processor assesses a convenience fee, payable by investors, for the convenience of using credit or debit cards to pay for investment commitments. The convenience fee is approximately 2.9% (or 3.9% for international cards) of the amount you invest plus $0.30 per investment transaction. The fee amount will be added to the amount you choose to invest and shown to you before you finalize any payment.
For example, if you choose to invest $1,000 in a Netcapital issuer via credit card, your card will be charged $1,029.30; the issuer will receive the $1,000 as your investment in the company at the time of the closing of the offering and the credit card processor will receive and retain $29.30.
Once the amount of an investment commitment is charged to your credit/debit card, the convenience fee is non-refundable in all cases.