Please try restarting your web browser, checking your internet connection, and, if you are using a different browser, switching to Google Chrome.
Before reporting your error, please follow the troubleshooting steps below.
- If you are on a browser other than Google Chrome, switch to the Google Chrome browser to access Netcapital.
- If you are still encountering the same error, completely exit your internet browser. Try starting your browser again and visiting Netcapital.
- Additionally, we recommend clearing the cookies of your browser for optimal functionality. To do this, click the three dots at the top-right of the browser. Navigate to your ‘History’ to clear your cookies.
If you are still unable to access our site, please report your error by emailing our Investor Support Team at firstname.lastname@example.org. Please include as much detail about the issue you are facing in your email, including screenshots if possible so that we can best diagnose the issue.